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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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What materials are used in La Felidae products?La Felidae products are crafted from premium, ethically sourced leather, ensuring durability and timeless style.
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What payment methods are accepted?We accept major credit/debit cards, UPI, PayTM, NetBanking, and PayPal.
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What is the return policy?We offer hassle-free returns within 30 days of purchase. Products must be in their original condition and packaging.
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How do I care for my leather products?To maintain the quality of your leather products, avoid exposure to water and direct sunlight. Use a leather conditioner regularly to keep the leather soft and supple.
Help Center
Professional Answers
What is La Felidae?
La Felidae is a premium fashion brand specializing in leather products for men and women, including jackets, bags, and accessories.
What are the payment options?
We accept major credit and debit cards, UPI, PayTM, and NetBanking.
Do you sell gift cards?
No
What is your return policy?
We offer returns and exchanges within 7 days of purchase, provided the items are in their original condition with all tags attached.
How can I place an order?
You can place an order directly through our website. Simply select the products you like, add them to your cart, and proceed to checkout.
Do you ship internationally?
Yes, we offer international shipping. Shipping charges and delivery times vary based on location.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
What should I do if I receive a defective item?
If you receive a defective item, please contact our customer service team at support@lafelidae.com for assistance.
Are your products ethically sourced?
Yes, we are committed to sustainable and ethical sourcing of all our leather materials.